Returns & Exchanges
At SIMPLER HAIR COLOR, we want you to love your results; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
Pack Your Items
Securely place the hair color kits and any accessories in their original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing